Enhancing Customer Experience
The hospitality industry is increasingly relying on technology to provide rapid results for customers. Hotels, restaurants and retail companies must provide a consistent positive experience for customers across all operations from online, call centers, security and in house.
DCS has connected a range of businesses through facilitating communications, networking and security. Improve your efficiency in responding to customer needs by using reliable IT solutions that enhance the hospitality experience.
Customized all inclusive Hospitality tech support packages:
- High quality 24/7 service with technical support, phone services and high speed internet available for customers nonstop around the clock.
- Increase efficiency and reduce costs with technology planning, vendor management, upgraded hardware and computer security.
- Managed IT
- Call Center
- Desktop support
- Cloud email
- Internet Security
- Internet Access
Discover the advantage by gaining support from teams of technicians, engineers and adminstrators assigned to manage your account, when you need it available 24/7.
DCS managed services systems and technical teams reduce the overhead of time, money and resources required to maintain, change and grow company IT services and infrastructure.
Customized all inclusive managed IT packages:
- Flat fee unlimited managed IT support options
- Part-time and full-time IT staffing options
- 24/7 NOC support
- 16+ years SMB, enterprise and wholesale business experience
- Proactive monitoring and alerts of devices, networks, applications, system processes
- Hardware management and replacement
- 16+ yrs Cloud, Colocation, Data Center and server room management
- LAN, WAN, network failover, routing, reporting
- Network management, moves adds and changes
- Electrical power continuity, engineering and management, UPS management and monitoring
- Telco & 3rd party vendor management
- Managed server
- Managed desktop
- Disaster recovery
- Internet and Network Security
- Hardware, Software purchasing